Privacy Policy
Last Updated: July 30, 2025
EPEC S.A. (hereinafter “EPECSA”), located at 50 East and 150 South from Perimercado de Vargas Araya, San José, San Pedro Montes de Oca, Costa Rica, is committed to protecting the privacy and personal data of all users who engage with our services.
1. Purpose and Scope
This Privacy Policy describes how we collect, use, store, and safeguard personal data in accordance with Costa Rica’s Law No. 8968: Law for the Protection of Individuals with Regard to the Processing of Personal Data. This policy applies to all individuals who register for our services, participate in online or in-person activities, or interact with our digital platforms.
2. Types of Data Collected
We may collect the following types of data:
- Full name
- Identification number (e.g., national ID or passport)
- Email address and phone number
- Billing information (if applicable)
- Academic or professional history (if relevant to the service)
- Service usage data and IP address
3. Legal Basis for Processing
The legal bases for the processing of personal data by EPECSA include:
- Informed consent from the data subject (Articles 5, 6, 7 of Law 8968)
- Execution of a contract to which the subject is party (Article 9)
- Legal obligations applicable to EPECSA
Consent is collected explicitly via digital forms, checkboxes, and confirmation emails and is stored securely for verification.
4. Use of Personal Data
Your data is used exclusively for:
- Providing and improving our services
- Communicating service-related updates or events
- Ensuring legal compliance
- Generating anonymous statistical reports
5. Derechos ARCO
In accordance with Articles 12 to 18 and 22 to 24 of Law No. 8968, you may exercise your rights of:
- Access: Know what personal data we hold about you
- Rectification: Request correction of inaccurate data
- Cancellation: Request deletion when applicable
- Opposition: Object to certain data uses
Requests can be submitted to our Data Protection Officer (DPO) via email at info@epecsacr.com . You will receive a response within 10 business days.
6. Security Measures
EPECSA implements appropriate technical and organizational measures to protect your data, including:
- Data encryption and secure storage
- Access controls and authentication protocols
- Regular staff training on data protection
- Audit and monitoring of systems and processes
7. International Data Transfers
In cases where data is transferred internationally (e.g., to external service providers, universities, or cloud platforms), such transfers are performed in accordance with Articles 20 and 50 of Law No. 8968 and are subject to adequate safeguards, including contracts and encryption.
8. Data Retention
Personal data will be retained only as long as necessary for the purposes stated above, or as required by applicable law.
9. Responsible Parties and Contact
The appointed Data Protection Officer (DPO) is:
- Name: Administrative Support
- Email: info@epecsacr.com
- Phone: +506 8628 4845
- Address: 50 E and 150 S from Perimercado de Vargas Araya, San José, San Pedro Montes de Oca, Costa Rica
EPECSA is registered with the Costa Rican Agency for the Protection of Individuals with regard to the Processing of Personal Data (PRODHAB).
Cookie Policy
Effective Date: July 30, 2025
Responsible Entity: EPECSA S.A.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, mobile phone, or tablet) when you visit our website. Their main function is to remember your preferences and enhance your browsing experience.
2. Types of cookies we use
- Necessary cookies: Essential for the website to function properly. Without these, some services may not be available.
- Performance cookies: Collect anonymous information about how visitors use our site to help improve performance.
- Functionality cookies: Allow the website to remember your preferences, such as language or region.
- Advertising or marketing cookies: Used to display relevant ads based on your interests. These may be set by us or by third-party services (such as Google or social networks).
3. Third-party cookies
This site may use cookies from external services such as Google Analytics, social media platforms, or payment gateways. These cookies are controlled by the respective third parties and are subject to their own privacy policies.
4. Consent and cookie management
Upon entering our website, a notice will appear requesting your consent for cookie usage. You can:
- Accept all cookies
- Reject non-essential cookies
- Adjust your preferences via your browser or the site’s settings panel
5. How to disable or delete cookies
You can change your browser settings at any time to block or delete cookies. Here are some helpful links:
6. Changes to this policy
We reserve the right to update this Cookie Policy at any time. Significant changes will be communicated through our website.
7. Contact
If you have any questions about this policy, please contact us at: info@epecsacr.com